Sales Support Associate

Somerset, NJ Full-time

Position Summary: 

As a key member of our sales team, the Sales Support Associate will be directly assisting the sales team and responding to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices.  We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

 

Essential Functions & Key Responsibilities:

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Ensure smooth implementation of processes in place
  • Bid management; completing and delivering bids in a timely manner
  • Provide data and guides to help the sales team
  • Manage sales tracking tools and report on important information
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience

 

Candidate Requirements:

  • Proven work experience as a Sales support specialist or Sales support associate
  • Proficiency with MS Office Suite, particularly MS Excel
  • Excellent communication skills
  • Analytical and multitasking skills
  • BS degree in Marketing or associates degree in relevant field a plus

 

Great employee benefits: 401(k), vacation, sick leave, medical, dental & life insurance

Apply for this opening at http://ipspi.recruiterbox.com/jobs/fk0fzwj?apply=true